Live Sales
Realtime community events
Give your customers an amazing buying experience.
Features
Live Chat
Our live sales are LIVE. Interact with your customers in real time. Run contests, answer questions, and get to know your buyers.
Store Integration
Easily connect to your online store to manage inventory and select which items to sell.
Automation
Live Sales run themselves. Set the schedule and the products are announced automatically.
Forum Sync
Products for sale are instantly posted to your vendor forum.
How it Works
The Live Sale system handles product listings, so you can interact with your customers.
Products appear on the customer’s screens automatically.
This creates a FUN and EXCITING experience.
You’re In Control
All the administrative tools you need for a great event
Timing
Schedule the announcement of each sale item, including a countdown to the next release.
Add/Remove/Relist
Manage your inventory and adjust listings while the sale is live.
Chat & Moderate
Control exactly what is visible in the sale and answer questions in real time.
Preparing Your Sale
Live Sales use your existing online store to handle all transactions. Reefs.com simply directs buyers to products and allows them to buy items directly in your store.
Your Live Sale should have at least 200 items for sale, but most sales have more than 500.
Products in your live sale are announced to customers automatically according to your desired schedule. For example, you may want to announce 5 new products every 5 minutes during the sale.
Inventory can be added to the live sale in one of two ways:
Shopify Integration
Connect directly to your online store via API and automatically import products for your sale.
File Upload
Add your product listings and links to photos to a spreadsheet and upload the file with your sale timings.
Live Sale Requirements
- Live Sales are available for Reefs.com Vendors (REGISTER)
- Sales must be scheduled at least 2 weeks in advance.
- The following rules/policies must be clearly listed on your store website:
- Rules for the sale
- Shipping policy
- Return policy
- Upon creating a live sale, an administrator will email you to review the details of the sale and help you get started.
Sale Setup
1. Enter the Live Sale System.
2. Click this button to create a new sale: 
3. Enter the Title of the sale (something catchy!)
4. Add an Announcement including details of the sale. Include links to your return policy and shipping details. You can also include a nice banner image to be displayed at the top of the live sale pages.
5. Select the start date and end date for the event. Pay attention to the timezone you are in and AM/PM for sales that end at midnight.
6. Select a Stock Management method:
- Automatic – Items are marked as purchased as soon as a user clicks on the link on Reefs.com.
- Manual – You control when items are sold via the Live Sale Admin Portal
- Shopify Integration
7. Click “Save and Add Products”
8. You will be redirected to the landing page for your sale. Some items on this page are only visible to you
9. Add and schedule products either individually or in bulk with the CSV import
10. A Reefs.com representative will contact you via email to review your sale and help with promoting the event. That’s right, we’ll advertise the event to our entire network!
THAT’S IT!