Live Sales are Realtime community events hosted by vendors.

Reefs.com has a unique online realtime sale system for vendors to host live sales. 

Live Sale Features

We put the LIVE back in Live Sales.

Every sale has an integrated chatroom where the vendor can interact with customers. Items for sale are automatically announced, and the vendor can also run contests and deal with customer questions in real time.

Autoposting

Products are automatically made available to buyers at the time you specify.  For example, you can choose to post a new coral frag every minute for 60 minutes as a “Power Hour”.  New products appear in realtime on the live sale page, and are also posted directly to the live sale thread in your vendor forum, for the old-school live sale feel.

Inventory Management

Products can be uploaded to the live sale system in advance in a common Excel or CSV file format.  You can also add a new product at any time throughout the sale.  Products are displayed in your private live sale administration portal.

Realtime Sales Announcements

Items in your sale appear on the live sale page automatically, without the user having to reload the page or forum thread. This makes for a much more exciting experience, as users count down to the next sale listing and try to grab items before other users.

Classic Mode (Forum Thread)

New products are automatically posted to a thread in your forum, for the users who like the old style of live sales.

Requirements

  • You must be a registered Reefs.com Vendor in good standing (REGISTER)
    • Must be a vendor for a minimum of 3 months to create a live sale
  • You must have a date for the sale selected.  It is recommended that you pick a date two weeks in advance.
  • You must have the following rules/policies before creating the sale:
    • Rules for the sale
    • Shipping policy
    • Return policy
  • Live Sales require the approval of a Reefs.com moderator.
    • Upon creating a live sale, a moderator will email you to review the details of the sale and help you get started.

Creating Your Live Sale

  1. Go to https://reefs.com/forum/live-sales/ and click
  2. Enter the Title of the sale (something catchy!)
  3. Add an Announcement including details of the sale.  Include links to your return policy and shipping details.  You can also include a nice banner image to be displayed at the top of the live sale pages.
  4. Select the start date and end date for the event.  Pay attention to the timezone you are in and AM/PM for sales that end at midnight.
  5. Select a Stock Management method:
    1. Automatic – Items are marked as purchased as soon as a user clicks on the link on Reefs.com.
    2. Manual – You control when items are sold via the Live Sale Admin Portal
  6. Click “Save and Add Products”
  7. You will be redirected to the landing page for your sale.
    1. Some items on this page are only visible to you
  8. Add and schedule products either individually or in bulk with the CSV import

Managing Your Live Sale

  1. Coming soon

For more information on the Live Sale system, please feel free to contact us.

MORE INFO