- Location
- Staten Island, NY
Just need to borrow it to try to reset my apex jr
Did you catch that? I just said an apex to reset an apex, :p Not myself this week sorry, alot on my mind.
Did you try to contact Curt? If there was a way to do it without a display (which I hope there is) he'd know. The Jr doesn't have a display so I'd imagine there has to be another way. Anyway leave him an email he usually replies within a day.
http://www.neptunesys.com/index.php?option=com_contact&catid=12&Itemid=41
i was having issues earlier this week. your best bet is to have your PC/MAC and Apex connected to a router with a network cable. wireless isn't reliable.
you should then be able to use the apex browse utility to detect the device and then connect to it via web browser.
All has been tried. He is using it wired. It is definitely an IP problem and might have been mis-configured!
Need to be able to reset it.... When We get the answer we will be sure to share it!
i really don't think there is a physical way to reset the device. i've asked curt that when troubleshooting last weekend. i remember reading somewhere about unplugging it for 24hr's for the battery to drian, but curt said that does nothing.
what is the status light showing? is it flashing or solid? flashing light means corrupt firmware. try to use the flash utility to flash the device at it's last known IP address.
We don't know last know ip. And there is no hard reset which IMO is stupid. The router is reportingb an unknown device a 255.255.255.255 which is not a useable ip the device is functioning but just can access via network. The flash utility does not work either
Sent from my Piece of crap Sprint Epic
You can engineer a way to a physical reset if all it takes is a cut off of battery power than just make a switch that just cuts off battery power to the controller's motherboard or whatever and make it reset. I would think that not including such a cheap yet very needed feature is a big oversight in design.
We don't know last know ip. And there is no hard reset which IMO is stupid. The router is reportingb an unknown device a 255.255.255.255 which is not a useable ip the device is functioning but just can access via network. The flash utility does not work either
Sent from my Piece of crap Sprint Epic
Dhcp was turned off and ip was set. I think it was set to 255 by mistake
Http//apex doesnot work the router is reporting an unknown device that has to be the apex. Only a computer and the apex were connected. So the hostname is not seen by the router.
Sorry for the typos. I hate this phone
Sent from my Piece of crap Sprint Epic