Hello Janey.. I'm no expert on shipping or ups or usps, or any of that, but your initial post has me a little confused.. My understanding is that insurance is only placed on an item once it is shipped.. Hence, you can't insure something that's not shipped.. Not only that but if something gets lost in the mail it is the buyer/receiver’s responsibility to collect the insurance, not the sender's.. So I don't see how he collects double the money.. And if you paid through paypal, which I'm assuming you did, why not file a claim with them, they are relatively good at resolving issues with buyers. So I guess what I'm saying is that if this person provided you with a tracking number that means this person sent you something, whether you received it or not.. And correct me if I am wrong, but if there was an insurance number then I think it is your responsibility as the receiver to check up on it and try to collect the insurance from the shipping company.. Items sent through the mail are usually F.O.B. (Freight on Board), meaning that once it is out of the shipper's hands the risk of loss passes to the buyer unless another type of arrangement is made.
Now if he somehow collected the insurance money and refunded your money, how does he get twice the money? That makes absolutely no sense.. As a buyer, if something was lost in the mail and the seller refunded me the money and chose to deal with the insurance option instead of passing that headache on to me, I would be very appreciative of that.. If he provided you a tracking number and the tracking number was a valid/trackable number then that means he sent you a package.. Unless somehow you are implying that the Post office agreed to scan a package for him as a package being sent and then purposefully lost the package? Is that what you are saying?
Anyhow, all that being said.. I don't know this guy Natal nor do I know you Janey.. But what I do know is that before we go around bad mouthing a person or their business or their reputation we should be very sure that we have been scammed. From your post I'm not sure how you were scammed.. You got your money back from the seller right? He didn't run with your money did he? As far as for the NYPD looking into this, I think that's bullshit because I do not see what there is to look into.. He refunded your money and dealt with the insurance? Did I miss something along the way?
I hope I'm not coming off as rude, I just get a bit disappointed with people when they bad mouth other people for no apparent reason.. And I guess what bothers me the most is when other people read that person's post and take the bad mouthing as a given fact without properly analyzing the situation or considering all the facts. It reminds me of that old "lynch mob" mentality or that old "lets burn the witch" mentality.. Come on people, read the post again, did I miss something?
And although I understand your post may have been written with good intentions, the adverse effect it could have on this person's reputation or business if it turns out to be false, IMO, substantially outweighs the possible good you may have intended. Now, if you were truly scammed and posted how you were scammed and were 100% sure of it and out of your money, I would thank you for this post, but that's not the case here.