best controller?

[allenjj]

Controllers

I have the APEX and bought it for some of the technical computer issues and not the functions since both have similar options. The APEX has a faster bus speed and is ROM upgradeable over the net while the DA doesn't. A system is only as good as the latest upgrade the fixes problems with the newest operating systems. While windows 7 is now the standard, 3 years from now when I want to use my APEX with the newest standard, it will be simple enough to upgrade it via a software patch over the net. I also like the naming function, in that I can name each outlet that my controller is managing so that I don't need to remember what I have plugged into it. The programming takes some getting used to, but their technical support is great. When I asked both companies for their differences, the only one to answer was APEX which sent me an email the same day. That's customer service.

 

[tlpmyd]

I have reefkeeper elite and all i could say is it would be a better controller if the support team was better if i could buy again i would see the RKE and buy the PROLIFUX CONTROLLER

 

[BIG L A]

tagging a long, because Im in the same boat... I currently have the reef keeper2 but I wanna upgrade to one of the later models...

 

[THEDLO]

PROLIFUX CONTROLLER? They sell those in the US?

 

[JARRETT SHARK]

DA support sucks so bad, i had a problem with my chiller having a high amp draw and they had no idea why it was not working and how to get working, no return calls or emails. I even told them i lost 3k in coral and not even a sorry or return call (not the truth but to show you they did not call me back for 4 days later)

 

[TRUKINGNY]

i have the apex and i love it now that i have it i will never go without it.. easy set up when you call if no one is there they call back within a day... my screen went blank on me 3 days i called them and they upgrade my firmware right there for me and poof screen back... now thats what i call customer service

 

[THEDLO]

i have the apex and i love it now that i have it i will never go without it.. easy set up when you call if no one is there they call back within a day... my screen went blank on me 3 days i called them and they upgrade my firmware right there for me and poof screen back... now thats what i call customer service

id love to come by and see it set up.

 

[jf2381]

I just started playing with my APEX. So far so good. I was going to get the reefkeeper elite but was told not too by a good friend because of all gthe issue he had with it.

 

[masterswimmer]

THEDLO, I would really like to say they are equal. The problem is (like everyone is saying) that the Digital Aquatics customer service is poor. Their product is good but if you do need to reach out to them you will most likely encounter frustrating support. Therefore my recommendation has to be with the Neptune Apex.

R

 

[THEDLO]

THEDLO, I would really like to say they are equal. The problem is (like everyone is saying) that the Digital Aquatics customer service is poor. Their product is good but if you do need to reach out to them you will most likely encounter frustrating support. Therefore my recommendation has to be with the Neptune Apex.

R

thanks russ, i will see u Friday morning....thats is if u get back to me with an appointment lol :tongue1:

 

[masterswimmer]

thanks russ, i will see u Friday morning....thats is if u get back to me with an appointment lol :tongue1:

:hug: Of course. lol

R

 

[TRUKINGNY]

id love to come by and see it set up.

Send me a pm if you wanna see it I probably don't do as much as many people do but I can show you the basic stuff I have hooked up...
Sent from my iPhone using Reefs

 

[JimmyR1rider]

I guess Ive been lucky- each time when I first set up the RKL and Russ will tell you Ive expanded the crap out of it- I have it running 4 PC4's theyve answered the phone, walked me through what I needed done and I was set. Again just must have been lucky, but its been running for a while now with no issues.

I have no experience to speak of with the Apex though, Ive only owned DA so far

 

[BIG L A]

I think I may have to call Russ and pick his brain on this one... Before this thread I was sure I was getting the RKE... But this thread has me researching the Apex and I def like what Im running into...

 

[afernandez]

i would go with the apex. for the reasons above and it just gives you more options

 

[InfernoST]

Digital aquatics has always done right by me. I love the reefkeeper controllers

+1

I haven't had any issues with the RKE and people over there at DA have listened to us and have incorporated many new features based upon our feedback and have fixed bugs in a timely fashion. Very pleased with my RKE and the people over at DA.

 

[tlpmyd]

PROLIFUX CONTROLLER? They sell those in the US?

yes they sell them, i bought the profilux 4 pump doser and i love it, and am thinking about getting rid of the RKE and all its components and get the profilux controller too.

 

[Widdy]

Yes, they have an authorized dealer in Queens if you're looking for Profilux. I have the Profilux IIEX, and my experience with it has been amazing, not to mention the higher pricetag. If you want granularity control over your controller, Profilux is your answer. It's not for your average user that just wants to control their lights and run a temp probe. You need to your hands dirty to get this controller the way you want, unfortunately. Support is odd, since they're based in Germany, a lot of the support is done via forums. Aqua Digital (NA distrib) out of Canada also provides support on RC. Just keep in mind on the pricetag... for a maxxed out Apex, it'll be in the 4 digit area for Profilux. However, since Profilux is modular, any future upgrade will be merely a new casing with upgrade processor while you keep all the internals from your previous setup, just like a self built PC.

 

[THEDLO]

Yes, they have an authorized dealer in Queens if you're looking for Profilux. I have the Profilux IIEX, and my experience with it has been amazing, not to mention the higher pricetag. If you want granularity control over your controller, Profilux is your answer. It's not for your average user that just wants to control their lights and run a temp probe. You need to your hands dirty to get this controller the way you want, unfortunately. Support is odd, since they're based in Germany, a lot of the support is done via forums. Aqua Digital (NA distrib) out of Canada also provides support on RC. Just keep in mind on the pricetag... for a maxxed out Apex, it'll be in the 4 digit area for Profilux. However, since Profilux is modular, any future upgrade will be merely a new casing with upgrade processor while you keep all the internals from your previous setup, just like a self built PC.

jezz...i was looking at them on saterday, the TOTM on ultimatereefs had one, they look like sick units, but its its going to run me over a grand, theres no way i could get one....i hate college lol

 

[Widdy]

jezz...i was looking at them on saterday, the TOTM on ultimatereefs had one, they look like sick units, but its its going to run me over a grand, theres no way i could get one....i hate college lol

You're telling me... it's gotten slightly better with the exchange rates, but still... personally, of the 2 in your poll, I would go with Apex. G'luck!