Dispute with your credit card company. You have 60 days from the date of the statement it was charged in.Aqauriumcreationsonline, this company took our money and never EVER shipped the corals we had ordered. Claimed that they were waiting for a worthy specimen... now we just want our money back! Over 2 months and still waiting. No phone calls, no replies to emails. Terrible company, not sure how they are still in business. I guess because we don't all do research before we purchase. Lesson learned