dre,
Sorry to hear this. What I got from you, did great. Interestingly, I use to take temperatures of what I would keep in my cooler bag. Seems like during the winter, It would only go down several degrees for a multi hour day. Did you use a cooler, etc.
Either way, sorry to hear about it. I think it also depends on how the seller took care of what was given. For me, I had my frags in display tank and only bagged it at the last minute, etc.
One thing that does get me mad, is when I receive a coral in a regular baggy with maybe 1/2 inch of water. I know corals may not need a lot of water, but I think that is way to little. What I try to do, is when available I use those tall skinny frag bags and then, I can keep coral frags better ( at least it looks that way).