Recent content by just dave

I've been seeing the same as well.

Very admirable and after all this time I don't think you should compromise. Stick to your guns and refrain from visiting, as a matter of fact I think you should up the ante and cease all communication ( in any of its forms) with anyone from the warmongering USA.

U S Plastics

Livestock sales continue to be good. Dry-goods sales are fair. Tanks sales erratic but generally poor. Service is OK.

When I was told about it I was not told to keep it a secret but before I say who I need to ask first. The owner sold the property so it's for sure they will be gone and no interest was expressed to me about moving. I wanted to see it in person when I came to Macna next year but I guess that will...

It's not that one.

There is another store that is in the Atlanta area that will be closing soon. He plans to be out around December.

I've been thinking about this some more and while I've never felt that our 7-day policy was lacking I've also felt that extending it would cause us no real issues. I first thought about it when you extended yours to 14-days and leap frogged ahead but I felt no real compulsion to change it at...

No. No. No. No. I need some clarification first. Are you asking if people who live in the sticks, like yourself, are undeserving? or Are you asking if people, like yourself, who live in the sticks are undeserving? :P

We've offered a guarantee since we opened in 1995. It started as a 5-day and quickly became a 7-day guarantee as we thought it sounded better and because of which I can't really answer your questions. I can say that the livestock guarantee has not been burdensome at all. It is a tool. It is used...

While my post that you are replying to seems to be directed at you it was mostly just "talking" out loud about concerns I have ( I should have clarified that.) I was curious as to how others felt as well. I have no beef with Dr's F&S. I'm sure the warranty claims you receive and the subsequent...

I am not implying that warranties are at fault or that they should be done away with. We have offered a one week guarantee since we opened. I just wonder that in our quest to give the customers what they want perhaps we are doing some disservices to the hobby under the veil of good customer...

From what I've seen your customer service is above reproach and I'm not surprised with your standing in that category. My point was that we are in an industry that has come under some scrutiny for what we sell ( the MO side of it mostly.) The give 'em what they want, they are always right, no...

Perhaps instead of "Give the customer what they want." a better motto would be "Get the customer to want what they need." A difficult concept to enact at the retail level when serving the customers desires are preeminate but one that should be in all our minds with the scrutiny that the hobby...

I agree. As far as the AMDA thing goes, you were not missing a thing. Whomever kept you out did you a favor.