OK I'm really ticked off so I am even going to mention names on this one!
I stop by Ost Aquarium at least once sometimes twice per week and spend on avg. $100-150 mo. at there store and another $100 or so at the Marysville store.( which by the way has the same guy named Joe working and who never jerks me around) When I go into Ost it is the same employees every single time and they treat me as if they have never seen me before. So they have had this coral for about 4 months now. I have had my eye on it since then. It had about 25% of the colony killed off due to them letting other corals fall over on it and as been covered in Xiena the past month or so. When it first came in I was quoted a price of $45 so tell me why after part of the colony has died and it has been there for 4 months does the price go up to $50 by the same person who qoutoed me last time. When I asked this question I was just ignored!
If it were not for my complete addiction to finding new corals I would never go there again. Something has got to be done about this kind of crap. I have even called Peggy on the phone and mentioned this before and it stills happen. I try to give these guys my money but it's becoming more difficult and gets to the point where you want to act as dumb as they do everytime I go in.
The customer service between the Sac. store and the Marysville store is like night and day not to mention how much better the Tanks and Live stock are at the Marysville shop!
Peace
I stop by Ost Aquarium at least once sometimes twice per week and spend on avg. $100-150 mo. at there store and another $100 or so at the Marysville store.( which by the way has the same guy named Joe working and who never jerks me around) When I go into Ost it is the same employees every single time and they treat me as if they have never seen me before. So they have had this coral for about 4 months now. I have had my eye on it since then. It had about 25% of the colony killed off due to them letting other corals fall over on it and as been covered in Xiena the past month or so. When it first came in I was quoted a price of $45 so tell me why after part of the colony has died and it has been there for 4 months does the price go up to $50 by the same person who qoutoed me last time. When I asked this question I was just ignored!
If it were not for my complete addiction to finding new corals I would never go there again. Something has got to be done about this kind of crap. I have even called Peggy on the phone and mentioned this before and it stills happen. I try to give these guys my money but it's becoming more difficult and gets to the point where you want to act as dumb as they do everytime I go in.
The customer service between the Sac. store and the Marysville store is like night and day not to mention how much better the Tanks and Live stock are at the Marysville shop!
Peace