Ok, thanks.
Not sure what the temp is by you, but even 10 minutes is enough time for a small bag of water to get a nasty chill. I would definitely invest in a cooler bag - at a minimum - to keep your purchases warm. They say all of the cold air we're getting now is coming down from Canada, I can't imagine that it's much warmer up there right now!
If these snails are corals are dying so quickly, something must seriously be wrong in your tank.
You mentioned that 2 different LFS's checked your parameters - did they do ALL of the parameters? And they got identical readings?
There may be something in your tank that is not being tested for that could be causing this issue - does your LFS carry Poly-Pads? They are meant to go in the sump - or somewhere you have high water flowing through them and they change color according to whatever it is they are removing from the water. They are probably the best idea for now.
Obviously I would not try and add any other living creatures until you get this solved.
Will you be able to post a FTS for us?
Does this tank have a skimmer on it? Any other filtration devices? If so, what kind?
Not sure what the temp is by you, but even 10 minutes is enough time for a small bag of water to get a nasty chill. I would definitely invest in a cooler bag - at a minimum - to keep your purchases warm. They say all of the cold air we're getting now is coming down from Canada, I can't imagine that it's much warmer up there right now!
If these snails are corals are dying so quickly, something must seriously be wrong in your tank.
You mentioned that 2 different LFS's checked your parameters - did they do ALL of the parameters? And they got identical readings?
There may be something in your tank that is not being tested for that could be causing this issue - does your LFS carry Poly-Pads? They are meant to go in the sump - or somewhere you have high water flowing through them and they change color according to whatever it is they are removing from the water. They are probably the best idea for now.
Obviously I would not try and add any other living creatures until you get this solved.
Will you be able to post a FTS for us?
Does this tank have a skimmer on it? Any other filtration devices? If so, what kind?