DAS Skimmer services

[samksy]

DAS skimmer owner,

How long does it usually take DAS to actually send the order out. I order one, from last friday but still didn't get a tracking # yet. My credit card has not been charge yet.

 

[fritz]

Try calling them at

972-938-1115

or e-mail [email protected]

 

[samksy]

Try calling them at

972-938-1115

or e-mail [email protected]

Fritz,

I emailed them yesterday but no answer, so i guess i'll try to call them up and see. Thanks for the number.

 

[jhale]

it's not DAS that your calling it's petorama.

good luck with the customer service.
they seem to make up thier hours on a
day to day basis.

 

[meschaefer]

It took about two weeks for me to get my skimmer from them. They are definately not on the ball.

 

[cali_reef]

Sometimes they drop the ball (or the skimmer) before it leaves the factory:lol2:..

Good luck with the skimmer..

 

[samksy]

it's not DAS that your calling it's petorama.

good luck with the customer service.
they seem to make up thier hours on a
day to day basis.

You are so right...lolz.
Called at 6pm NY time, should be around 3-4pm in Texas. No one pick up. I'm all prepared...I'm trying my luck. Hopefully nothing crack when arrive or titled...hahha

It took about two weeks for me to get my skimmer from them. They are definately not on the ball.

Two week, hmmm....that's kind of long...but for $11 shipping, i can wait but getting inpatient...lolz.

Sometimes they drop the ball (or the skimmer) before it leaves the factory:lol2:..

Good luck with the skimmer..

Maybe i'll be lucky, everything gets here in one piece...hahha...i'm testing my luck, if it's good, i'm gonna go buy lottery.

 

[samksy]

Try calling them at

972-938-1115

or e-mail [email protected]

Sent them a email a week ago, no response....called at the above number, which is DAS i think, no one picks up phone....sucks!!!!

 

[cali_reef]

try these two numbers and ask for the Store Manager, Johan Smid:

817-282-2211
972-923-8918
[FONT=Tahoma, Arial, Helvetica, sans-serif][/FONT]

 

[samksy]

try these two numbers and ask for the Store Manager, Johan Smid:

817-282-2211
972-923-8918

Thanks Pierce. No activity on my credit card yet, so i guess they didn't take the order yet.
The manager is not around, spoke to a lady and she told me to call this number and speak to Rick 9729382020. No one is around, so i'll have to try it again tomorrw.

 

[samksy]

Couldn't get anyone else....but status is shipped according to petorama site.....expecting the skimmer for delivery this Friday.

 

[samksy]

Skimmer is finally here in one piece.....seems like they done a better job in wrapping compare to before......after two week deadline as one of our member state. Update on my 180 tank thread.

 

[spykes]

samsky where's the pics

 

[samksy]

Posting it now on my 180 thread. Here's the skimmer
http://www.manhattanreefs.com/forum/tank-threads/18225-my-upgrade-180g-4.html#post218779

 

[DRZL]

it's not DAS that your calling it's petorama.

Wellll ah shucks, man! Prolly dont be gettin' that much orders from round these here parts.

Let me chew ma' tobacca'

:help:

 

[fritz]

I thought you were getting the EX-1
How do you like the in sump model and why did you opt for that rather than the recirc?

 

[samksy]

I thought you were getting the EX-1
How do you like the in sump model and why did you opt for that rather than the recirc?

Hay fritz,

Ex-1 is kind of small for 180g....so i went to 2 instead...and decided that i don't want to play with plumbing so went with bx-2. No plumbing, plug and play....so it's great.