Last week (Friday, Nov 21, 2003) I decided to do a 5 minute job of adding some fixtures to the overflow and return of my 75 gal jetstream tank. The result was that the washer on the return moved (i.e. dropped a notch)(not really sure what caused this, it was prolly me) and the tank emptied on the floor in 15 minutes flat.

I found that the worst thing I can put into my tank is my very own hands! ( :lol: :lol: :lol: there IS humor in here somewhere)
I was fortunate enough to be able to save roughly 20 to 30 gallons of water and managed to get my livestock packed into a cooler with water and my live rock and sand bed packed into a holding tub.
I headed for the LFS (Tropiquarium in Ocean, NJ), ready to pack the whole thing in (I had had a few other self-induced disasters and this was the last straw). I cried the whole the way, hoping that the creatures I had taken care of would survive the trip. I got to the store (in a panic 8O 8O ).
I wound up talking with Mike (THE BEST shrink in the hobby and spent probably the better part of 45 minutes to an hour or more with me), who finally convinced me that getting out the hobby was not good and that I needed to stay in and fight! The store was kind enough to hold my stock for me until I get the tank up and running (as of Tues, Nov. 25 things are looking very good). Ralph was great in helping me calm down as well (he has a very no-nonsense approach to things) and got my corals in order in their tank. Charlie helped me get my plumbing plans in order-he is the best at construction. The whole staff there has been great, especially through this ordeal!!!!!
I don't know about anyone else, but I don't think that there is ANY internet or mail order dealer who could have pulled off what the great staff at Tropiquarium did for me. I am truly thankful and extremely grateful for all the care that they gave to ME (let alone my livestock)!!!!
To me, their prices are well worth the care that I PERSONALLY have received from them. I will be buying pretty much anything I can from them (there are a things that they don't carry, which I buy elsewhere, but the main bulk of my business goes to them.
John, from Aquariums For You in Long Branch, NJ (who will be building my next tank) spent the better part of a half-hour with me finding a replacement bulkhead. The reason this is mentioned is that AFY is an aquarium fabricator, NOT a storefront, yet John spent time with me and helped find the right part for the job (especially being that I could not find a 1 1/4" bulkhead anywhere!!). The staff here was excellent and they do high-quality work...check it out at
http://www.aquariumsforyou.com
Everyone mentioned above went above and beyond the call of duty to help me out. Find me an internet or mail order company that could pull THAT off and I'm sold! Nothing beats having a great LFS in your area...so what if the prices are higher than the internet? My opinion at this point is that I support my local LFS wholeheartedly, however, if I need to buy something that they don't carry, I am more likely to ask if they can order it, however I WILL buy off the internet or mail order if necessary, but Tropiquarium gets my business hands down!!!
The tank will be up and stocked by Friday :lol: :lol: :lol: and the "children" will have a much improved home to live in!