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autoponicz

powered by MR
Location
Westbury L.i
Rating - 100%
58   0   0
today i went to do a small adjustment to the angle of the 6025 pump and the whole thing came off the magnet! dam..:frown:
this is the C clip that holds the powerhear/pump to the magnet....those 4 little brittle hooks are like potato chips....
anyone had this happen....? :banghead:
im gonna call tunze tomorrow and see if i can get a replacement for free
 

meschaefer

One to Ignore
Location
Astoria
Rating - 100%
30   0   0
I have broke two of them, and Roger replaced both. Apparently this is a problem that allot of people are experiencing. Great customer service, but this seems to be a product that has had its share of difficulties.
 

autoponicz

powered by MR
Location
Westbury L.i
Rating - 100%
58   0   0
that sucks....thier product has a cheezy clip....they shouldnt charge us for replacing it....
...i like the nanostreams more than the koralias(aesthetics wise) but the koralias push alot stronger....

anyways....ill contact them....thanks guys..
 

autoponicz

powered by MR
Location
Westbury L.i
Rating - 100%
58   0   0
shoot...if i knew my $90 pump had cheezy parts i would have glue'd it too.....right now the clip is glue'd back on with superglue.....but im just hoping it wont fall off when im not home
 
Last edited:

Wes

Advanced Reefer
Location
Raleigh, NC
Rating - 100%
6   0   0
i am on my third clip as well...Roger replaced them free both times and said the new ones have beefier clips.

so far on my one nanostream 6045 i have been through two clips, two props, and i am on my second motor. At least Roger is cool about sending u the replacement parts for free.
 

pecan2phat

Professional Commuter
Location
Wallingford, CT
Rating - 100%
85   0   0
I also got a new free C clip from Rodger but I'm still inclined to give the Nano streams a thumbs down. I keep this powerhead in my sump cause I currently am housing some fish and shut it down for feeding once a day. 9 out of 10 times, it will not start back up without knocking the powerhead around a bit.
Nothing compared to the full sized streams IMO.
 

autoponicz

powered by MR
Location
Westbury L.i
Rating - 100%
58   0   0
just got an email from roger at tunze....no hesitation in sending me replacements......but ill need to wait a few weeks for the updated version.....sounds fair enough....
 

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