WARNING!!! Don't Place an Order with these guys...

[JARRETT SHARK]

that just sucks when you read what they wrote to you, had the same happen to me. Sometimes its hard to understand but as a bussiness owner I see were there coming from also, plus one buy local there is so many venders on MR that can do you right..

 

[Fishluva513]

Id pay the 15 20 extea on a fish to kno im getting a healthy fish. Call me crazy wen i buy a fish for 100 200 bucks i wanna see it eat make sure its parisite free. Theres local guys everywhere

 

[poormansdream]

I asked a few vendors for a blue dot and mystery wrasse and there where not available. The day I ordered a vendor posted a mystery wrasse for $59.That's My LUCK.

 

[LatinP]

This is today's BS,


I am well aware that you received 3 replacements. The Blue-Sided Fairy Wrasse and the Blue- Dot Jaw-fish each require an additional$10.00 charge for shipping and handling. You invoice shows $99.96 which is for your items purchased and our website it states you will be charged an extra $5.00 for the credit card processing fee which would be a total of $104.63 plus the $20.00 for the shipping of your replacements.

I am well aware that we have caller id however if you do not leave a voice-mail we don't know the reason why you are calling resulting in the reason why you never received a phone call back. If you are trying to insinuate that we were ignoring your calls that is not the case we were either on the other line with a customer or were closed.

If you lost more fish within the 48 hour guarantee why did you not send pictures? We have no way of knowing what survived and what died within that 48 hours unless you send pictures.

No one lied to you or coned you. Our guarantee is very simple and clear if read. Have a good day.

Crystal
Aquatic Connection Live

On Wed, May 11, 2011 at 1:50 AM,

Just goes to show they're out to rip and burn, any reputable vendor would have easily said something like:

"We're very sorry for all the problems this may have caused, here is a full refund and we sincerely apologize and hope you will shop with us again."

They simply don't care and even in an extreme case such as this they're holding onto the money and making a no excuse effort on their "policy". Forget trying to email these guys hop on your credit card hotline and make a stop payment these e-mails aren't going to get you anywhere man. It's a shame I still remember when you came over and we met you seem like a really nice guy, these things happen to the best of us just take action via your credit card and never look in their direction ever again! Trust me it'll save you alot of aggravation in the end.

 

[poormansdream]

Just goes to show they're out to rip and burn, any reputable vendor would have easily said something like:

"We're very sorry for all the problems this may have caused, here is a full refund and we sincerely apologize and hope you will shop with us again."

They simply don't care and even in an extreme case such as this they're holding onto the money and making a no excuse effort on their "policy". Forget trying to email these guys hop on your credit card hotline and make a stop payment these e-mails aren't going to get you anywhere man. It's a shame I still remember when you came over and we met you seem like a really nice guy, these things happen to the best of us just take action via your credit card and never look in their direction ever again! Trust me it'll save you alot of aggravation in the end.

Thanks , I also decided to stop talking/emailing them after that last email. It's a waste of time.


Thanks You

 

[DCG1286]

The only fish still alive is the second mystery wrasse and the midas blenny, everything is dead. Almost $600 spent and this is what I get. The saddest part is I have a fish cemetery in my freezer. Mystery is eating like a pig but the midas is not.

Damn ... that is one expensive Mystery Wrasse ... ... ... ... ... ... ... ... ... ...


Keep this thread updated and let us know how you make out with getting your money back.

 

[JT101]

I actually emailed them the link to this thread and titled my email "Aren't you ashamed?"

As I expected they never responded to me, but at least they get to see the DESERVED bad press they are getting on here.

I TRULY hope they lose a TON of business due to this thread. What they are doing is just unexcusable.

 

[DCG1286]

I actually emailed them the link to this thread and titled my email "Aren't you ashamed?"

As I expected they never responded to me, but at least they get to see the DESERVED bad press they are getting on here.

I TRULY hope they lose a TON of business due to this thread. What they are doing is just unexcusable.

Bold of you to think they would even read it ... you never know ... but with ALL bad press they get ... and the fact they continue to do business the way they do ... It's safe to say they don't care. :lol2:

 

[poormansdream]

I emailed them this thread when we first started expressing our feelings about them. LMAO
I even looked for tickets on jetblue to fly over there and tell them in person what I thought and realized i'll end paying more money that I don't have for legal fees afterwords. Florida laws are a lot worse then NY, I just moved back from there a few years ago. Police there shot you with a tazer first and ask questions last.

AquaCON.com are a bunch of losers and thief's.

Thanks though

 

[IamRobG]

Florida laws are also a lot better, if theres no camera's, you can say you went there and asked for your refund and it was purely self defense

 

[DCG1286]

Florida laws are also a lot better, if theres no camera's, you can say you went there and asked for your refund and it was purely self defense

Best ideer on this thread! :kiss:










:scratchch

 

[FMF0331]

Thanks for the thread, it's thier lost.

 

[poormansdream]

No problem, thanks again to all you that expressed your thoughts on these low lives.

 

[TNT280]

good looking out, I was just about to place an order...thanks,

 

[coralnut99]

Every fish forum should make a sticky about this company, they are a complete disgrace to the hobby.

Probably wouldn't put them out of business. If I'm not mistaken Aquacon used to be Aquatic Connection. It doesn't take much to go through a name change once you get good at it.