- Location
- yonkers nyc
Great reef Shoppe never had any issues with staff .
I can't believe I still haven't stopped by,, my cousin stopped by and picked up a nice assortment the other day,, heard a customer thought he worked there to
Are your leopard wrasses eating? Thanks!
I apologize that I'm not part of your "it" crowd. I do have a life. I have a job. A wife. Kids. Normal adult stuff for some. I apologize that I live hours away from this shop(as well as other shops) so I can't be there at your shop everyday. I am a loyal person. I try to support the lfs before any online stores. I try to support the new lfs so they stay in business and we all can have choices and healthy competition to keep prices reasonable and affordable.
I say all this cause as a customer I expect and deserve to be treated like anyone else. I spend money and pay taxes just like everyone else. At least most of us.
After all the bandwaggoning and everyone talking how great this store was I finally checked them out. First time I was not impressed. Prices were similar to any other stores I've visited. Selection wasn't the greatest. Few friend reefers suggested I give them another shot and try to get there when they get new shipments. If not everything else is slim pickings. I gave them another shot. Stock was low but they were heavy on wrasses. Big beautiful wrasses I may add. Most of the tanks were marked sold and with reefers names on them. I thought that was so cool they would do that. Seen some familiar faces haven't seen in awhile that I was happy to see. Edwin. Ivan. Even you Juan. Was glad the word was getting around and people were supporting this new store
Now here's my issue. Those of you that don't know me can say whatever you want. I'm jealous. I'm a cry baby. I'm whining. Whatever makes you happy. How is it that I am trying to spend my hard earned money but I have to be lied to? Over fish? Is it that serious? Edwin you text me directly and tell me when to come by the store cause no shipments came in. Straight lied to me. Same time your texting me there are 2 people in the store texting me pics of what came in. But you say nothing came in yet. I see you in the store and I tell you what I'm looking for. You get 2 of what I was looking for in. You know when you said no shipment came in? I text you back and tell you I want 1. I speak to your boss the infamous Ant and he tells me if yku(Edwin) would of relayed the message he would of held one for me. It's all good
Now I speak to you Ant directly and you do apologize for your worker not letting you know. You tell me to come in the next day and you got me. I thought hey that was real big of you. Being the boss and all. I contact you today and inquire about some fish. You lie to me telling me they came in dead. Dude is it that serious? We're talking about fish. A hobby. I know for a fact they didn't come in dead cause I have the pictures of them being acclimated and in your tanks. Then I have fellow reefers in your store sending me pics of the fish you claim came in dead. You told me you spoke to Ivan and he told you what fish to hold. You didn't hold them even though you lied to me and said you did. If they were held there would be a sign on the tank with the persons name. Remember I've been to your shop and seen it personally
Now I say all of that to say this. I wish you the best of luck with your store. I hope you continue to grow and prosper like you envision. I for one you don't have to worry about spending another dime in your store. I know so what. You make plenty. Everyone loving your store right now yes. Yes your the hot thing right now. But before your head gets too big remember max reefs was the spot/store at 1 time also. Seen you there as well as a bunch of customers that I have already seen in your store there. Yeah people feel you put them out of business but you keep treating your customers the way you treat some and you'll be in the same predicament as max reefs. Somebody else will come along and be the next hot thing
Everyone can come to their own conclusions. I don't care. I wrote this cause I felt like it and cause I can. Delete it if you want. Makes no difference to me. I feel better now. Got it off my chest. I know I'm not the only person but in the only person to step up and say something